Beth Bernhardt is the Electronic Journals / Document Delivery Librarian at the University of North Carolina at Greensboro. She has her graduate degree in Library Science from the University of South Carolina. She is responsible for providing electronic journal access to all faculty, staff and students at the University. Beth also supervises Interlibrary Loan and document delivery services provided by the library. Beth has 16 years of experience working in academic libraries. She is the Submissions Editor for the NASIG (North American Serials Interest Group) Newsletter. Beth is also an adjunct instructor for SOLINET, teaching workshops in North Carolina on NCLIVE basics and Train the Trainer.

Kathy Brannon began working as a Regional Sales Manager for Blackwell’s Information Services in June of 1999 and is currently covering 10 states in the Southeast for Swets Blackwell. She is a current member of ALA, ALCTS, ACRL and NASIG. Prior to joining Blackwell’s she worked for more than 20 years at the T.H. Middleton Library at Louisiana State University in Baton Rouge. She began as the Serials Claims Assistant, moved to Order Assistant, Serials Unit Head and Head of Acquisitions and Serials for five years. She has a BFA in painting which she received at Louisiana State University and subsequently worked for a short period of time at San Francisco State University Library in the Order Department before returning to LSU

Tim Bucknall is Assistant Director for Information Technologies at Jackson Library, University of North Carolina at Greensboro. He is chair of the NC LIVE Web Advisory Committee and is one of the inventors of Journal Finder, a product currently in used by ten institutions of higher education. Away from the Library, Tim enjoys cooking, gardening, and woodworking.

Sharon Bullard came to the University of North Carolina at Greensboro in September 1998 as Administrative Services Personnel Librarian. Previously she was Head of the Serials Cataloging Section and then Head, Access Services at the University of California at Santa Barbara. She has worked in academic libraries in Arkansas and Washington and has experience in public schools.

Adam Chesler joined Ingenta in December 2002. As Vice President of New Business, Adam works with publishers interested in developing and enhancing their web presence, whether by customizing stand-alone specialist sites or integrating content into Ingenta's aggregation of over 5500 journals; and with libraries wishing to create more efficient means of accessing electronic content on the aggregation, which includes subscription based and pay-per-view options as well as table-of-contents alerting services. Adam previously worked with Kluwer Academic Publishers, one of the largest academic content providers in the world. As Director of Library Relations, he negotiated licenses with consortia, oversaw sales to academic libraries worldwide, created business and pricing policies for electronic books and reference works, developed business relationships with commercial partners, and helped build strong customer and trading relationships.

Eleanor Cook is the Serials Coordinator at Appalachian State University, where she has worked since 1990. Prior to this she held positions at UNC-Chapel Hill, Georgia Institute of Technology and North Carolina State University. Eleanor is currently the President of the North American Serials Interest Group (NASIG). She serves as Chief Editor of ACQNET-L, an Internet discussion list for acquisitions topics.

Leslie Covington began working with EBSCO Subscription Services in 1998. As a Customer Service Representative, she works closely with college and university academic libraries in North Carolina to resolve claiming issues. She also places orders and performs daily maintenance on their accounts. She has worked as a member of EBSCO's administrative team to train new employees. Leslie attended the University of Montevallo in Alabama and has a background in retail management. She resides in Birmingham, Alabama.

Christie Degener has worked at the UNC-Chapel Hill Health Sciences Library since earning her MSLS in 1984. Like serials, her job has changed regularly over the years. Her current position, Assistant Head of Resources Management Services (aka Technical Services), includes oversight of binding/preservation, cataloging, and interlibrary loan/document delivery, although most of her time is spent with electronic journals. She is active in the North American Serials Interest Group and occasionally lectures at UNC’s School of Information and Library Science.

Eric Fairfield is Vice President of Marketing and Sales for ICIBinding Corporation. Eric has been with ICI for 12 years. Eric has background in Sales, Customer Service, Production Control and Operations. He is a member of ALA, LBI and NASIG. Eric received his Executive MBA in Business Administration from UNC - Greensboro in 1992 and his BA in political science/art history from Western Maryland College in 1989. Prior to joining ICIBinding Eric worked for the Federal Government in various positions for a US Congress Member and US Senator.

Janet L. Flowers has been the Head of Acquisitions at the University of North Carolina at Chapel Hill since 1982. She actively participates in the Charleston Conference and ALA. She also has written a number of articles, primarily in areas related to the management of acquisitions. She looks forward to the NC Serials Conference each year because of the high quality of the speakers and the relevance and practical focus of the sessions.

Phyllis Garris has worked with serials for over 22 years in various capacities, all on the North Carolina State University campus. Her time has been about equally divided between technical service and public service. She started in binding and preservation, which gave her excellent exposure to the nuances of material and the whims of publishers. She managed the Air Resources Library, a research library dealing with the effects of air pollution on plants. Presently she is back in tech services as Acquisitions serials unit supervisor for the NCSU Libraries.

Nancy Gibbs is currently Head of Acquisitions at Duke University. Previous to this position she has been at North Carolina State University Libraries as Head and Assistant Head of Acquisitions. She has also held positions in Cataloging and Acquisitions at Auburn University; Head of Personnel and a Reference Librarian at Penn State University; and was Head of Reference at South Union Jr. College, evening campus. She received her undergraduate degree in Elementary Education from James Madison University and her library degree from University of Denver. She is active in the profession; serves on regional, state, and national committees and is presently Vice Chair, Chair elect of the Acquisitions Section of the ALA ALCTS division.

Rob Grindstaff has been in the information technology industry for 13 years, starting in 1990 with DataTimes Corporation in Oklahoma City. His job responsibilities have included sales, customer service management, product development, and training. In 1997, he accepted a position as a ProQuest Account Executive for the academic market and is now the Senior Marketing Manager for the ProQuest line of products. Rob is in the process of relocating to Ann Arbor with his wife and daughter.

Julianna Harris is a second year Library Science student at UNC-Chapel Hill. She entered SILS with a strong interest in academic librarianship. Through her course work in Serials and Science Reference and her experience as a Graduate Assistant at UNC's Health Sciences Library, she further focused this interest on the issues surrounding scholarly communication and the key role that serials play. She is currently completing a Field Experience at UNC's Davis Library assisting in revising and negotiating site licenses for electronic resources, and hopes to continue to pursue serials work in her career.

Ralph Kaplan is a Systems Librarian working for NC LIVE, North Carolina’s gateway to electronic information. Ralph supports the librarians of the NC LIVE community by responding to help requests, both informational and technical, and by acting as a liaison between vendors and librarians. A critical component of his responsibilities is the maintenance of the full-text titles list for NC LIVE databases and electronic books and the sharing of that information with NC LIVE librarians. As part of his professional development activities, Ralph catalogs literacy oriented correctional education web resources as part of a grant from the National Institute for Literacy.

Paolo Mangiafico is the head of the Research and Content Development department in Duke University Libraries' Information Technology Services, where he leads development of systems to create, manage, and provide access to digital resources for the Digital Library @ Duke. He's been at Duke since 1994, and in 1995 established the Digital Scriptorium, leading projects to provide Internet access to materials from the collections of the Rare Book, Manuscript, and Special Collections Library. Before coming to Duke he was at Georgetown University, working with humanities faculty there to develop programs for using information technology in their research and teaching, and has been an early adopter and advocate for open source systems (such as Linux) and open standards (such as SGML and XML).

Nancy Newsome has worked in her present position as Serials Librarian, Hunter Library, Western Carolina University, since July 1995. Prior to that she was at UNC-Charlotte as Head of Serials Acquisitions for 8 years, and Head of Monographs Searching and Ordering for 5 years. She received her MLS from UNC-Greensboro in 1992.

Carol Nicholson is the Assistant Director for Bibliographic and Collection Resources at the University of North Carolina at Chapel Hill’s Kathrine R. Everett Law Library. Carol began her career as a cataloger at Duke University’s Perkins Library in 1974 and has since held middle management positions at North Carolina Central University’s Shepard Library, the NCCU Law Library and, since 1982 at the UNC-CH Law Library. In her current position, she manages technical services including acquisitions, cataloging, serials control, and collections maintenance. Carol has been very active in library associations at the local, regional and national level and is currently serving as President of the American Association of Law Libraries.

Mike Phillips is the Senior Account Manager for John Wiley & Sons in the Southeast Region of the United States. Mike's focus is on Wiley's electronic products in the Scientific, Technical, & Medical (STM) market. These products range from the Wiley InterScience journals, to encyclopedic references, to online books. Prior to joining John Wiley 2 1/2 years ago, Mike spent just over twenty years with Encyclopaedia Britannica in various roles from an information technology specialist to the online product trainer, college sales manager, and inside sales director for the Britannica Online.

As Assistant Head of Collection Management for the North Carolina State University Libraries, Greg Raschke shares in the management of all operations of the department, including collection development, budget allocation, policy formulation, user needs assessment and liaison activities. He also contributes to scholarly communication initiatives, licensing of electronic resources, and management of the Libraries' serials collection. Greg has also held positions at the University of Kansas and Georgia Institute of Technology. He has published journal articles, book chapters, bibliographies, and reviews.

Regina Romano Reynolds is head of the National Serials Data Program, the U.S. ISSN center. She has spent much of her professional career explaining and promoting serials standards, particularly the ISSN, to librarians, publishers, and the information community. At the Library of Congress, Reynolds is a member of the Bibliographic Enrichment Advisory Team (BEAT), a research and development team charged with the “development and implementation of initiatives to improve the tools, content, and access to bibliographic information.” She is LC’s liaison to ALCTS Committee to Study Serials Cataloging, consultant to the Committee to Study Serials Standards and a frequent presenter and writer on ISSN, serials standards, cataloging, and electronic resources and metadata topics. She has been actively involved in the revision of AACR2 to accommodate seriality and electronic resources, and in the international harmonization of serial cataloging rules and standards. Reynolds was the 1999 recipient of the Bowker/Ulrich’s Serials Librarian Award.

Jessica Rubis is in her final semester at North Carolina Central University School of Library and Information Science. She has chosen to focus on Special Libraries and had not planned to pursue serials specifically. However, through her experiences as a graduate assistant at the SLIS library and recently as a co-op at CIIT Centers for Health Research she has worked primarily on serials projects. As a result she has come to the conclusion that many special librarians are, to a great extent, Serialists.

Dena Schoen has worked in the library field for over 20 years: Serials librarian at UC Berkeley, Slavic Librarian at Stanford University, Archivist at Open Society Archives, Budapest, Hungary, interpreter for various RLG/Chadwyck Healey projects in Moscow, Russia, instructor on MARC format in Russian to Russian archivists, Tech Services Librarian at Gettysburg College. She’s been on the vendor side since 1996, first at YBP Library Services and now in her third year at Harrassowitz as representative for the region East of Mississippi.

Jenny Walker is Director of Sales and Marketing for the Information Services Division of Ex Libris (USA) Inc. based in Boston, Massachusetts. Jenny has a keen interest in reference linking issues and is very active in working with information service providers and the library community on the promotion of open linking for libraries. In her previous role as Director of Technology Product Management at SilverPlatter, Jenny was involved in the early SFX research work at Ghent University in which both SilverPlatter and Ex Libris were technology partners. The SFX technology was acquired by Ex Libris from Ghent University in February 2000 and is now managed through the Information Services Division.